Maintenance Package Information

We offer a computer Residential Maintenance Package that will keep your computer running smoothly and help prevent computer problems before they happen, giving you peace of mind. If a computer receives proper and regular maintenance, it can add years to its lifetime.

With our computer Residential Maintenance Package, we perform the following tasks on your computer remotely or on-site:

  • Installing Microsoft Windows and Microsoft Office security patches and stability updates
  • Antivirus, Anti-spyware and Anti-adware program updates
  • Scan for any viruses, adware, malware or spyware and remove them if found
  • Delete any temporary files, cookies, cache, recycle bin files that the computer accumulates
  • Delete emails in the “Junk Folder” of the primary email application
  • Delete oldest emails from the “Deleted Items” folder, upon request.
  • Prevent unwanted programs from automatically starting when the computer boots
  • Listen for possible problems with moving parts in the computer such as fans and hard drives, annually (on-site)
  • Clean air vents, fans, keyboard, screen and computer mouse, annually (on-site)
  • You are granted 50% off hourly labor charge on-site or off-site repair during the annual contract agreement.
  • Add any programs that are needed but are not installed, uninstall programs that are no longer used and prevent unwanted programs from auto-starting when the computer starts which makes it run faster.
  • Address any other specific issues that do not warrant a specific visit.

A customized task list will be created to suit your needs to ensure the key areas are being addressed during each visit.

We understand that your time is valuable. We will work around your schedule when performing these services and much of our work is done remotely.

Cost: Our annual Residential Maintenance Package consists of us visiting your residence annually and performing the tasks listed above. We offer a complimentary 6 month check up. Our normal service rates are $79 an hour, $79-$159 drop-off or $39 per half hour remote access, and $159 on-site with a 2 hour minimum. With a Residential Maintenance Package, if we need to perform a service outside our scheduled maintenance you will receive a discounted hourly price for that service.  Parts/Materials are a separate charge.

Remote: We have the ability of remotely connecting to your computer to resolve problems that would not need to be done onsite, normally $79 per incident.

Annual Cost: This price is based on the number of computers and users at your residence that you want covered under the contract and a $10 annual remote access fee.

 

Frequency

Responsibility

Cost

Annual Maintenance

Perform Checklist on all network devices/Computers

$ 210.00 ($60 each additional computer, limit 3 total)

Service As Needed

Troubleshoot and repair upon request

(Parts/Materials Separate)

50% off regular current hourly rate

Give us a call at 494-7043 for a free consultation